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OXR Refund Policy

🔁 Return & Refund Policy

At OXR (OX Repair), we aim to provide a smooth and customer-friendly return experience while maintaining high-quality service standards.

✅ Returns

  • We offer free returns on eligible products
  • Returns are accepted within 7 days of delivery
  • The product must be:
    • In good condition (including slightly used items)
    • Free from physical damage not caused during delivery
    • Returned with original accessories and packaging (where applicable)

📌 We follow a fair-use return policy, similar to premium retail standards.

🔧 Repair Services

  • Repair services are non-returnable once completed
  • However, all repairs include a warranty (180 days depending on service type)
  • Customers can contact support for any issues after service

💰 Refunds

  • Once your return is received and inspected, your refund will be processed
  • Refunds are issued to the original payment method
  • Processing time: 5 business days

🚚 Return Shipping

  • Free return shipping is available on all eligible returns

❌ Non-Returnable Items

  • Completed repair services
  • Products with excessive damage, misuse, or missing components

❌ Cancellations

  • Orders can be canceled before dispatch or before repair begins
  • Once service starts, cancellation is not allowed

📞 Contact Us

📧 support@oxrepair.in
📞 +91 81232 57410
🌐 https://oxrepair.in

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