OXR (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oxrepair.in or use our services. Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described herein.

1. Information We Collect

• Personal Information: We may collect personal information that you provide directly, such as your name, email address, phone number, billing address, and shipping address when you make a purchase, request support, or contact us.
• Payment Information: When you make a purchase, we collect payment information such as credit card numbers or other payment details. Payment information is processed by third-party payment processors and is not stored by us.
• Usage Data: We may collect information about your interactions with our website, including IP addresses, browser types, operating systems, and pages visited. This helps us understand how our website is used and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

• To Process Transactions: To fulfill orders, process payments, and manage shipping and delivery.
• To Provide Customer Support: To respond to inquiries, resolve issues, and improve our customer service.
• To Communicate with You: To send you order confirmations, updates, promotional offers, and other information related to our products and services.
• To Improve Our Website: To analyze usage patterns and improve the functionality and content of our website.
• To Comply with Legal Obligations: To comply with legal requirements and protect our rights and interests.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, shipping companies, and marketing partners. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: Authorities or other entities as required by law, regulation, or legal process, or to protect the rights, property, or safety of OXR, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze website usage, and personalize content and advertisements. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are completely foolproof, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

• Access and Correction: You may request access to or correction of your personal information that we hold by contacting us.
• Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
• Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@oxrepair.in
• Phone: +91 81232 57410
• Support Page: Visit Our Support Page

Thank you for trusting OXR with your personal information. We are committed to safeguarding your privacy and providing a secure experience.